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Machines Service - Apple Authorised Service Providers

Northpoint office

B-G-2, Ground Floor, Northpoint Office, Mid Valley City
No 1 Medan Syed Putra Utara,
59200 Kuala Lumpur.

Operation hours
Monday - Saturday: 9am - 6pm
Sunday & Public holiday: Closed

Suria KLCC

Lot 316B & 316C, 3rd Floor,
Suria KLCC
Kuala Lumpur City Centre,
50088 Kuala Lumpur.

Operation hours
Monday - Sunday: 10am - 10pm

Click here to check your service and support coverage.

Machines Support Hotline
603 92122606

Monday - Friday: 9am - 6pm

Apple Toll Free Help Line
1800-80-3638
Monday - Friday: 9am - 6pm

 iPhone Repair Price List

Device/ Parts iPhone 4s iPhone
5
iPhone 5C iPhone 5S iPhone SE iPhone 6/6 Plus
Battery Kit  RM397 RM397 RM397 RM397 RM397 RM492
Camera - - RM349 RM349 RM349 RM349
Receiver - RM269 RM349 RM349 RM349 RM349
Speaker RM269 RM269 RM349 RM349 RM349 RM349
Viber Motor - RM159 RM206 RM206 RM206 RM206
Home Button - RM151 RM206 - - -
Device/ Parts iPhone 6s/ 6s Plus iPhone 7 iPhone 7 Plus
Battery Kit RM492 RM397 RM397
Camera  RM349 RM349 RM349
Receiver RM349 - -
Speaker  - RM349 RM349
Taptic Engine - RM206 -

Service Repair Price List 
In-House Repair 

Service / Diagnostics In Warranty Void/Out of Warranty
Desktop, Portable, LED Display 
Hardware (service/diagnostics charges)
Software (system restore)
Software (backup)
Cancellation of repair 

no charges
RM159
RM212
no charges

RM106
RM159
RM212
RM64
iPad, iPod touch, classic, shuffle, nano, LCD Display, AirPort / Extreme Base Station* 
Hardware (service/diagnostics charges)
Software (system restore)
Cancellation of repair 


no charges
RM64
no charges


RM64
RM64
RM64
*Please request the original receipt for your service and repair.
*Terms & Conditions : Updated: 1 April 2015. Prices inclusive of 6% GST. No charges for on-site service and pickup with prior approval from Apple Toll Free 1-800-803-638. Spare parts are excluded. All prices are in Ringgit Malaysia. Payment is strictly through cash / credit card. Repair warranty will be for 90 days from date repaired. On Site appointment is on ‘best effort basis’ within 48 hours. Service Charges are subjected to change without prior notice. ‘Within Klang Valley’ not exceeding 45 km additional charges apply if agreed. Machines is not responsible for any loss of data whatsoever during the course of repair. All repaired unit will be disposed off at Machines discretion, if not collected within 90 days, no reminder will be issued. A nominal inspection fee will be charged should you cancel or do not wish to proceed with the repair, as stipulated. You are advised to backup the data in your machine prior to sending it for repair. A nominal fee will be charged should you wish Machines to backup your data, as stipulated. Quotation will be furnished if repair cannot be completed due to damage not covered under the terms of an Apple One Year Hardware Warranty or an AppleCare Protection Plan.